Privacy Policy

1. Who We Are

Engine Transmission Tan ("we", "us", or "our") is an online retailer of engines, transmissions, outboard motors, and automotive parts, registered in the Netherlands. We are the data controller for the personal data collected through this website.

Registered name: Engines & Transmission TAN
Address: 3134 KI Vlaardingen, The Netherlands
VAT ID (BTW-nummer): NL003195866B10
EORI Number: NL003195866
Privacy contact: sales@enginestransmissiontan-nl.com

2. What Data We Collect

We collect only the data needed to process your order and serve you:

• Order & account data — name, email, phone, billing and shipping address, order history
• Quote & contact form data — the details you submit in our request forms, including VIN and vehicle information
• Payment data — processed by our payment providers; we never store full card numbers
• Technical data — IP address, browser type, device, pages visited
• Communication data — emails, support tickets, and correspondence with our team

3. Why We Collect It (Legal Basis)

• To process and deliver your order — contract performance
• To respond to quote and service requests — contract performance / legitimate interest
• To comply with tax, warranty, and consumer law — legal obligation
• To send marketing emails (only with your consent) — consent
• To improve the website and prevent fraud — legitimate interest

4. Cookies

We use cookies to keep your cart working, remember your preferences, and analyze site traffic. You can disable cookies in your browser at any time — the shop will still work, but some features (like a saved cart) may not.

5. Who We Share Data With

We never sell your personal data. We share it only with the partners needed to run our business:

• Payment processors (to complete your payment)
• Shipping & freight companies (to deliver your order)
• Website hosting and email providers
• Tax and accounting authorities where legally required

All partners are bound by data processing agreements and GDPR requirements.

6. Data Retention

We keep order and invoice data for as long as tax law requires (typically 7–10 years). Marketing data is kept until you unsubscribe. Contact form submissions are deleted after 12 months if no order follows.

7. International Transfers

Some of our service providers process data outside the EU. Where this happens, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.

8. Your Rights

Under GDPR you have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data ("right to be forgotten")
• Restrict or object to processing
• Receive your data in a portable format
• Withdraw marketing consent at any time
• Complain to your national data protection authority

To exercise any of these rights, email sales@enginestransmissiontan-nl.com. We respond within 30 days.

9. Security

We protect your data with SSL encryption, access controls, and regular security reviews. Only staff who need your data to do their job can access it.

10. Changes to This Policy

We may update this policy from time to time. The latest version is always published on this page with the update date shown above.

11. Contact Us

Questions about your privacy or this policy?

Email: sales@enginestransmissiontan-nl.com
Post: Engines & Transmission TAN, 3134 KI Vlaardingen, The Netherlands