Customer Corner

Request Support Ticket

Running into an issue with your engine, transmission, or outboard motor? Open a ticket and our technicians will help — every ticket gets a personal reply.

🎫 Open a Support Ticket

Fill in the form below. The more detail you give us, the faster we can solve it — most issues are diagnosed from photos or video without any disassembly.

✅ Ticket received! We'll reply within 1 business day.
Urgent? Call +31 97 0050 30245

📋 What to Include

  • Your invoice number — it links your ticket to your order instantly
  • The product and serial number (engine or outboard)
  • When the problem started and under what conditions
  • Photos or a short video — sound and smoke tell us a lot

⏱️ How It Works

  • Ticket confirmation by email within minutes
  • A technician reviews your case within 1 business day
  • Most issues resolved by reply — no shipping needed
  • Warranty cases handled per our Warranty Policy
Urgent problem? For time-sensitive issues — especially anything involving a delivered-but-damaged shipment — call or WhatsApp us directly instead of opening a ticket:

📞 +31 97 0050 30245  ·  📧 sales@enginestransmissiontan-nl.com