Terms & Conditions

Welcome to Engine Transmission Tan. By using our website or placing an order with us, you agree to the terms below. Please read them carefully — they’re written to be clear, because we believe legal text should be understood, not decoded.

Engine Transmission Tan is a registered business in the Netherlands, selling engines, transmissions, outboard motors, and related parts.

Registered name: Engines & Transmission TAN Address: 3134 KI Vlaardingen, The Netherlands VAT ID: NL003195866B10 EORI: NL003195866 Email: sales@enginestransmissiontan-nl.com Phone / WhatsApp: +31 97 0050 30245

We sell new, remanufactured, and used engines, transmissions, outboard motors, and parts. Every product listing includes an honest description and real photos. Where an item is used or remanufactured, its condition is clearly stated, including any cosmetic flaws.

Descriptions are as accurate as we can make them — but if anything is ever unclear, ask us before ordering. We answer every question, usually within one business day.

All prices on our website include VAT unless stated otherwise. Prices may change without notice, but the price confirmed in your order confirmation is the price you pay.

Large or heavy items (engines, outboards) are quoted with shipping included or stated separately — you will always know the full total before you pay.

An order is confirmed once we have received your payment and sent you a written order confirmation with an invoice number.

We accept: — Bank transfer (SEPA) — details are provided on your invoice — Major credit and debit cards, where available at checkout

For bank transfer orders, your items are reserved and shipped as soon as payment is received.

Engines and outboard motors are professionally crated before dispatch — mounted, wrapped, and strapped for freight. Smaller parts ship in protected packaging.

Delivery times are estimates: typically 2–6 business days within Europe, longer for other destinations. We provide a tracking number for every shipment as soon as it leaves our facility.

If a delay occurs, we tell you — before you have to ask.

Freight items are shipped insured. Please inspect your delivery before signing:

— Visible damage? Note it on the delivery receipt and photograph it before the driver leaves. — Sign “received with reservation” if anything looks wrong.

Damage reported at the moment of delivery is fully covered by our shipping insurance. We cannot accept damage claims for items signed for as “received in good condition.”

Every engine, transmission, and outboard motor we sell is covered by warranty. The warranty period and terms for your specific unit are stated on your invoice and in our Warranty Policy.

In short: if something isn’t right, contact us first. We resolve warranty issues by repair, replacement, or refund — our goal is a fair outcome, not an argument.

Changed your mind? You have 14 days from delivery to return an unused item in its original packaging, as provided by EU consumer law.

Because engines and outboards are heavy freight items, return shipping is at the buyer’s cost unless the return is due to our error (wrong item, defective unit, or damage in transit).

Used and remanufactured units are sold as described — please review the listing photos and test reports before ordering, and ask us anything beforehand.

Nothing in these terms limits your statutory rights under EU consumer protection law. If you’re a consumer in the EU, those rights apply in full.

We are responsible for loss or damage caused by our proven negligence, up to the value of the goods purchased. We are not liable for indirect losses, lost profit, or damage caused by improper installation or use of the product.

Engines and transmissions must be installed and broken in according to manufacturer specifications — improper installation voids warranty coverage.

Your personal data is handled according to our Privacy Policy, in line with the GDPR. We never sell your data.

These terms are governed by the laws of the Netherlands. Any dispute will be handled by the competent court in the Netherlands, without limiting your rights as an EU consumer to bring a claim in your own country.

Anything unclear? We’d rather answer a question than have a misunderstanding.

Email: sales@enginestransmissiontan-nl.com Phone / WhatsApp: +31 97 0050 30245

We’re real people, and we answer.